Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the product or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: [email protected]
We will reimburse You no later than 7 days from the day on which We receive the returned the product. We will use the same means of payment as You used for the Order, and you will not incur any fees for such reimbursement.
Conditions for Returns
In order for the product to be eligible for a return, please make sure that:
- The product was purchased in the last 7 days
- The product is in the original packaging
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded.
You are responsible for the cost and risk of returning the product to Us. You should send the product to the following address:
115 St Andrews Drive
Durban North
4051
South Africa
We cannot be held responsible for any product that is damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the product or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]
